Help Center

What is NSAG Meeting Intelligence?

NSAG Meeting Intelligence is a private, secure platform that transcribes your meeting recordings and uses AI to generate summaries, extract action items, identify speakers, and automatically flag sensitive content.

Unlike consumer tools, your recordings and transcripts never leave NSAG infrastructure and are never used to train AI models. Built for organizations in government, legal, healthcare, and financial services.

Starting a new organization

1. Go to meetings.nsag.space and click Create one
2. Enter your organization name, full name, email, and password
3. Click Create Account — you are now the organization admin

Joining an existing organization

Ask your admin to send you an invitation from the Team page. Click the link in your email to create your account and join automatically. Do not create a new organization.

Setting up 2FA

1. Click Security in the left sidebar
2. Click Enable 2FA
3. Scan the QR code with Google Authenticator or Authy
4. Enter the 6-digit code to confirm
5. Save your 8 backup codes in a secure location

Signing in with 2FA

After entering your password, enter the 6-digit code from your authenticator app. Codes refresh every 30 seconds. Use a backup code if you have lost access to your authenticator.

Which method should I use?

• Already have a recording? Use Upload.
• In-person meeting? Use Record Meeting (mic). Place the laptop in the center of the room.
• Zoom, Teams, or Meet call? Use Record Tab Audio for the best quality — captures the digital audio directly, both sides of the conversation, no background noise.
• YouTube, webinar, training video? Use Record Tab Audio.

How to upload

1. Click + Upload Recording on the dashboard
2. Enter a meeting title
3. Click the upload area or drag and drop your file
4. Click Upload & Transcribe

Your meeting will appear in the dashboard with a Transcribing status. The page updates automatically — no need to refresh.

How to record

1. Click Record Meeting (red button) on the dashboard
2. Enter a meeting title
3. Click Start Recording — allow microphone access when prompted
4. The red indicator and timer confirm recording is active
5. Click Stop Recording when done — uploads automatically

Best practices

• Place the device in the center of the table
• Use a USB conference microphone for meetings with 4+ people
• Close doors and windows to reduce background noise
• Have participants introduce themselves by name at the start

What is tab audio capture?

Tab audio capture records the audio playing inside a browser tab — a Zoom call, Teams meeting, Google Meet session, YouTube video, or any web-based audio. It captures the digital audio directly, producing significantly better transcription accuracy than a microphone in a room.

Requires Chrome or Edge. Firefox and Safari are not supported.

How to record tab audio

1. Click Record Tab Audio (purple button) on the dashboard
2. Enter a meeting title
3. Click Start & Select Tab
4. Your browser will show a sharing dialog — select the tab containing your meeting
5. Important: Check "Share tab audio" in the browser dialog — this is easy to miss
6. Click Share — recording starts immediately
7. Click Stop Recording when done — uploads automatically

What can I capture with tab audio?

• Zoom in browser — select the Zoom tab, check Share audio
• Microsoft Teams in browser — select the Teams tab
• Google Meet — select the Meet tab
• YouTube / webinars / training videos — select the video tab
• Any browser tab with audio — works with any web-based audio source

How it works

After uploading or recording, your meeting is processed in two steps:

1. Transcription — audio converted to text using Whisper, running on NSAG infrastructure
2. AI Analysis — Claude AI generates a summary, action items, speaker identification, and security scan

Processing takes 1-3 minutes. You will receive an email when your meeting is ready. The dashboard updates automatically.

Reading your meeting

Click any completed meeting to open the detail view:

• AI Summary — 3-5 sentence overview
• Action Items — tasks with owner attribution
• Full Transcript — complete word-for-word text
• Speakers — identified participants
• Security Alerts — shown if sensitive content was detected

Tracking action items

The AI scans the transcript for commitments and tasks. When a name is mentioned alongside a task, it is attributed to that person. Check off items as they are completed — your progress is saved automatically.

How to search

1. Click Search in the left sidebar
2. Type any word or phrase — minimum 2 characters
3. Press Enter or click Search
4. Results show meetings where your term appears in the title, summary, or transcript
5. Matched words are highlighted in yellow in the search results
6. Click any result to open the full meeting — the search term is highlighted throughout the transcript

How to share

1. Open any completed meeting
2. Click the 🔗 Share button at the top right
3. Copy the generated link
4. Send it to anyone — they do not need a platform account to view it

What the recipient sees

The shared view shows the meeting title, AI summary, action items, full transcript, and speakers. If the meeting had a security alert, the alert banner is also visible. The recipient cannot edit or delete anything.

How to download

1. Open any completed meeting
2. Click ⬇ Download PDF at the top right
3. The PDF downloads immediately — no waiting

What are threat alerts?

Every transcript is automatically scanned for sensitive content. If detected, the meeting is flagged and you receive an immediate security alert email — separate from your completion email. This feature is unique to NSAG.

What to do when you receive a threat alert

1. Open the flagged meeting — it shows a colored alert badge on the meeting card
2. Review the detected keywords in the Security Alerts panel on the right side of the meeting detail
3. For Critical alerts — verify whether the content represents a genuine security concern
4. Contact your NSAG security team if you believe a genuine incident occurred

Regulatory term detection

The platform automatically detects when meetings reference HIPAA, PHI, PCI DSS, GDPR, SOX, CCPA, FERPA, and other regulatory frameworks. These meetings are tagged with a blue compliance badge allowing compliance officers to quickly identify which meetings require special handling.

Audio retention

Raw audio files are automatically deleted after transcription. Only the text transcript is stored long-term. This minimizes your data footprint while preserving the meeting record.

Your data stays on NSAG infrastructure

All processing happens on NSAG-controlled servers in Los Angeles, California. Your recordings are never sent to third-party consumer AI services and are never used to train AI models. This is a binding contractual commitment — not a policy subject to change.

Security measures

• TLS 1.2/1.3 encryption in transit
• Encryption at rest
• HSTS enforced
• 7 active security headers
• Rate limiting on all API endpoints
• Two-factor authentication
• Full audit logging
• FortiGate 200F enterprise perimeter
• 24/7 Security Operations Center
• Audio deleted after transcription
• 15-point security audit passed

What is Voice ID?

Voice ID automatically identifies who is speaking in your meeting recordings and attributes their speech to their name in the transcript. Instead of "Speaker 1" and "Speaker 2" you see "Lowell Switzer" and "Sarah Johnson."

Voice ID works by creating a voice fingerprint from a 30-second enrollment sample. Every future meeting recording is automatically compared against enrolled voices and speakers are identified by name.

How to enroll

1. Click Voice ID in the left sidebar
2. Fill in your Full Name, Title / Role, and Organization
3. The enrollment script updates automatically with your details highlighted in blue
4. Click Start Recording — allow microphone access when prompted
5. Read the script aloud clearly at a normal pace — it takes about 30 seconds
6. Click Stop & Save
7. Wait for the "Voice enrolled successfully" confirmation

The enrollment script

When you fill in your details, the system generates a 30-second script for you to read. The script opens with your name and title — this is critical because it tells the system what to call you in future transcripts.

Example: "My name is Sarah Johnson and I am City Manager at the City of Vacaville..."

Team enrollment

Each team member enrolls their own voice from the Voice ID page. The Team Enrollment Status section shows who has enrolled and who has not. You can invite teammates to enroll via the Team page.

To remove your voice enrollment, click Remove My Voice Enrollment at the bottom of the Voice ID page. You can re-enroll at any time.

What changes in your meetings

After enrollment, every meeting you record is automatically processed through Voice ID. You will see:

• Speakers panel — shows your name instead of "Unknown Speaker" or generic labels
• Transcript — speech attributed to your name throughout the text
• Action items — tasks attributed to the correct person by name
• AI summary — references speakers by their actual names

Accuracy and confidence

Voice ID uses pyannote, a professional-grade speaker identification model. Identification accuracy depends on audio quality and how clearly you speak. A cosine similarity score above 0.50 is required for a match — scores around 0.70 or higher indicate a confident identification.

If a speaker is not recognized (score below threshold), their speech is labeled with a generic identifier. Re-enrolling with a clearer sample or longer recording can improve accuracy.

Privacy

Voice fingerprints are stored only on NSAG infrastructure and are never shared with third parties or used to train AI models. Each team member controls their own voice enrollment and can remove it at any time.

The Team page

Organization admins can manage team members from Team in the left sidebar. Invite new users, view pending invitations, and remove members who no longer need access.

User limits by plan

• Trial: 1 user
• Starter: 1 user
• Business: up to 5 users
• Enterprise: unlimited users

How to invite

1. Go to Team in the sidebar
2. Click + Invite User
3. Enter the email address and click Send Invitation

The invitee receives a branded email with a link to create their account. The link expires after 48 hours.

Accepting an invitation

1. Click the link in your invitation email
2. Enter your full name and choose a password
3. Click Create Account & Join
4. You are logged in automatically

Available plans

• Trial — Free. 3 meetings/mo, 1 user. No credit card required.
• Starter — $49/mo. 10 meetings/mo, 1 user.
• Business — $99/mo. 50 meetings/mo, up to 5 users.
• Enterprise — $199/mo. Unlimited meetings, unlimited users, priority support.

Upgrading and managing billing

Click Upgrade Plan in the sidebar to select a plan. Once subscribed, click Manage Billing to update payment, view invoices, or cancel. Cancellation takes effect at the end of your billing period.

Platform administration

The Admin Panel is accessible to NSAG superadmin accounts only. It provides three tabs: Organizations (usage, enable/disable, delete), Users (roles, delete), and Audit Log (full event history with timestamps).

What is tracked

The audit log records every significant action with exact timestamps. Accessible from the Audit Log tab in the Admin Panel.

• login_success / login_failed
• login_2fa_pending / login_2fa_success / login_2fa_failed
• login_backup_code_used
• meeting_upload / meeting_record / meeting_delete
• meeting_share_created / meeting_pdf_download
• invite_sent / invite_accepted
• user_removed / admin_org_toggle

Get help from the NSAG team

Network Security Assessment Group
630 Davis St, Vacaville, CA 95688
707.452.3015
support@nsag.ai