Help Center

What is NSAG Meeting Intelligence?

NSAG Meeting Intelligence is a private, secure platform that transcribes your meeting recordings and uses AI to generate summaries, extract action items, identify speakers, and automatically flag sensitive content.

Unlike consumer tools such as Otter.ai, your recordings and transcripts never leave NSAG infrastructure and are never used to train AI models. This makes NSAG Meeting Intelligence suitable for organizations in healthcare, legal, finance, government contracting, and any industry where data confidentiality is required.

Starting a new organization

1. Go to meetings.nsag.space and click Create one
2. Enter your organization name
3. Enter your full name and email address
4. Choose a strong password (minimum 8 characters)
5. Click Create Account — you are now the organization admin

Joining an existing organization

If your organization already has an account, ask your admin to send you an invitation. You will receive an email with a link to create your account and join automatically. Do not create a new organization — this will create a separate account with no connection to your team.

Signing in

Go to meetings.nsag.space and enter your email and password. If two-factor authentication is enabled on your account, you will be prompted for your 6-digit code after entering your password.

Setting up 2FA

1. From your dashboard, click Security in the left sidebar
2. Click Enable 2FA
3. Open Google Authenticator, Authy, or any TOTP authenticator app on your phone
4. Scan the QR code shown on screen
5. Enter the 6-digit code from your app to confirm setup
6. Save your 8 backup codes in a secure location such as your password manager

Signing in with 2FA

After entering your password, you will see a verification screen. Open your authenticator app and enter the current 6-digit code. The code refreshes every 30 seconds. If it expires while typing, just use the next code that appears.

If you have lost access to your authenticator app, enter one of your backup codes in place of the 6-digit code.

Disabling 2FA

Go to Security in the sidebar, click Disable 2FA, and confirm with your current authenticator code.

Uploading an existing recording

1. From your dashboard, click + Upload Recording
2. Enter a title for the meeting
3. Click the upload area or drag and drop your audio or video file
4. Click Upload & Transcribe

Your meeting will appear in the dashboard with a Transcribing status. The page updates automatically every 5 seconds — no need to refresh.

Supported file formats

MP3, MP4, M4A, WAV, OGG, WEBM — maximum file size 500MB.

Recording a meeting directly in your browser

No additional software is required. Place your laptop or tablet in the room and use the built-in recorder.

1. From your dashboard, click Record Meeting
2. Enter a title for the meeting
3. Click Start Recording — your browser will ask for microphone permission. Click Allow.
4. The red recording indicator and timer will appear. The audio level meter confirms your mic is working.
5. When the meeting ends, click Stop Recording
6. The recording uploads automatically and transcription begins immediately

Best practices for in-room recording

• Place the device in the center of the table
• Use a USB conference microphone (Jabra, Yealink, Anker PowerConf) for meetings with 4 or more people
• Close doors and windows to reduce background noise
• Ask participants to speak one at a time
• Have participants introduce themselves by name at the start for better action item attribution

How it works

After uploading or recording, the platform processes your meeting in two steps:

1. Transcription — your audio is converted to text using Whisper, a highly accurate speech recognition model running entirely on NSAG infrastructure.
2. AI Analysis — the transcript is analyzed by Claude AI to produce a plain-language summary, extract action items, identify speakers, and scan for security-relevant content.

Processing typically takes 1-3 minutes. You will receive an email when your meeting is ready.

Reading your meeting detail

Click any completed meeting to open the detail view. You will see:

• AI Summary — a 3-5 sentence overview of what was discussed
• Action Items — tasks identified in the meeting with owner attribution
• Full Transcript — the complete word-for-word text
• Speakers — names or identifiers mentioned in the recording
• Security Alerts — displayed if sensitive content was detected

How action items are extracted

The AI scans the transcript for commitments, tasks, and follow-ups. When a name is mentioned alongside a task, the AI attributes the action item to that person. Check off items as they are completed — your progress is saved automatically.

What are threat alerts?

NSAG Meeting Intelligence automatically scans every transcript for sensitive content. If detected, the meeting is flagged and you receive an immediate security alert email separate from your normal completion email. This feature is unique to NSAG and is not available in consumer meeting tools.

What to do when you receive a threat alert

1. Open the flagged meeting from your dashboard — it shows a colored alert badge
2. Review the detected keywords in the Security Alerts panel on the meeting detail page
3. For Critical alerts — verify whether the content represents a genuine security concern
4. For Compliance flags — ensure the meeting is handled according to your data policies
5. Contact your NSAG security team if you believe a genuine security incident occurred

Regulatory term detection

The platform automatically detects when meetings reference regulated data types or compliance frameworks including HIPAA, PHI, PCI DSS, GDPR, SOX, CCPA, and FERPA. These meetings are tagged with a blue compliance badge allowing compliance officers and legal teams to quickly identify which meetings may require special handling.

Audio file retention

Raw audio files are automatically deleted after transcription is complete. Only the text transcript is stored long-term. This minimizes your data footprint while preserving the meeting record.

Your data stays on NSAG infrastructure

All transcription processing happens on NSAG servers in Los Angeles, California. Your audio and transcript data never passes through third-party consumer cloud services and is never used to train AI models. This is the fundamental difference between NSAG Meeting Intelligence and consumer tools like Otter.ai.

Security measures in place

• All data transmitted over HTTPS with TLS 1.2/1.3 encryption
• HSTS enforced — browsers always use encrypted connections
• Database not accessible from the internet
• Audio files deleted automatically after transcription
• Two-factor authentication available for all accounts
• Full audit log of all account activity
• Rate limiting on all API endpoints
• 15-point security audit passed

The Team page

Organization admins can manage team members from the Team page in the left sidebar. Here you can see all current members, view pending invitations, invite new users, and remove members who no longer need access.

User limits by plan

• Trial: 1 user (admin only)
• Starter: 1 user
• Business: up to 5 users
• Enterprise: unlimited users

If you need more users than your current plan allows, upgrade from the billing section in the sidebar.

How to invite a team member

1. Go to the Team page in the left sidebar
2. Click + Invite User
3. Enter the email address of the person you want to invite
4. Click Send Invitation

The invitee will receive a branded email with a link to create their account and join your organization. The link expires after 48 hours.

Accepting an invitation

1. Click the Accept Invitation link in the email
2. Your organization name and email will be pre-filled
3. Enter your full name and choose a password
4. Click Create Account & Join
5. You will be logged in automatically and taken to your dashboard

Removing a team member

On the Team page, click Remove next to any member. They will immediately lose access to the platform. Their meetings and transcripts remain in the organization account.

Available plans

• Trial — Free. 3 meetings per month, 1 user. No credit card required.
• Starter — $49/mo. 10 meetings per month, 1 user. Full AI analysis, threat detection, email notifications.
• Business — $99/mo. 50 meetings per month, up to 5 users. All Starter features.
• Enterprise — $199/mo. Unlimited meetings, unlimited users. All features plus priority NSAG support.

Upgrading your plan

Click Upgrade Plan in the sidebar (admin only). Select your plan and complete the secure Stripe checkout. Your plan upgrades immediately after payment.

Managing your subscription

Once subscribed, click Manage Billing in the sidebar to access the Stripe billing portal where you can update your payment method, view invoices, or cancel your subscription.

Meeting limit reached

When you reach your monthly meeting limit, uploads and recordings are paused until you upgrade or your limit resets. Existing meetings and transcripts remain fully accessible.

Accessing the admin panel

The Admin Panel link appears in the sidebar for NSAG superadmin accounts only. It provides platform-wide management across all organizations.

Organizations tab

View all organizations with their meeting count, hours transcribed, user count, and subscription status. Enable or disable organizations, or delete them entirely.

Users tab

View all users across all organizations with their role and organization. Superadmin accounts show as Protected and cannot be deleted.

What is the audit log?

The audit log records every significant action on the platform — logins, failed attempts, 2FA events, meeting uploads, recordings, deletions, invite actions, and admin changes. Each entry includes the action, user, organization, and exact timestamp. Accessible from the Audit Log tab in the Admin Panel.

Tracked events

• login_success / login_failed
• login_2fa_pending / login_2fa_success / login_2fa_failed
• login_backup_code_used
• meeting_upload / meeting_record / meeting_delete
• invite_sent / invite_accepted
• user_removed
• admin_org_toggle

Get help from the NSAG team

Network Security Assessment Group
630 Davis St, Vacaville, CA 95688
707.452.3015
support@nsag.ai